Experience
Collectively, we have extensive experience across a broad range of businesses in different industries.
Ranging from Engineering to Project Management to Management Consulting to Line Management to CXO Level Leadership across Operations and most major Functions. Our industry experience ranges from Oil & Gas to Construction to Retail to Home Services to Digital Services to Management Consulting. Over the last 7 years, the partners have been involved in many business improvement projects building and deploying a Science of Operating Models as a core enabler for the Future Ready Enterprise. Specific experiences include:
Oil and Gas - A global leader in oil field services wanted to create a platform for future growth while coordinating efficiently, delivering consistently and managing change effectively across highly complex, fragmented multi-national operations. Progress required a dramatic rethink in how to organize their business from top to bottom. The creation and implementation of an operating model acted as a platform to model and coordinate operations and functional roles, while standardizing operations and integrating a shared services model.
Sourcing Enablement - A digitally based talent and skills recruiting player in the US focused on sourcing and landing nursing talent from the Philippines into US hospitals was experiencing a slow down in growth due to the bandwidth of the founders. An integrated operating model was created that enabled aggressive scaling as well as movement into other geographic markets and talent areas. The platform also enabled the creation and seamless integration of a shared service organization in the Philippines that greatly improved efficiency, effectiveness and the potential to scale.
Construction - A regional leader in commercial construction in the US was struggling to coordinate functional efforts across numerous projects resulting in inefficiency, quality issues, and dramatic schedule delays. The creation of an Operating Model to integrate directly into employee and management work processes immediately drove far higher levels of efficiency while virtually eliminating quality defects. In another example, a well funded global disruptor in the construction space focused on modular construction and unifying the end to end supply chain, was struggling to integrate the entire value chain to ensure design intent flowed seamlessly across it with efficient hand-offs at every stage. Even though they owned every step of the supply chain from design to manufacturing to construction, they had no platform for integration. An operating model was created to bring the entire project together and they were able to remove waste and drive up efficiency.
Field Enablement - A company providing technology to field operations to allow seamless remote communication, allow experts to be virtually embedded into the workflow want to implement a sales funnel, CRM, asset databases and basic financial functions. An operating Model was built to facilitate these functions and ensure alignment during a period of growth.
Built for Change:
Designed and deployed digital Operating Models across several industries.
Strategy Led strategic consulting engagements at McKinsey, advising major industrial clients across the US, Europe and Asia on corporate strategy, growth and business transformation. Held strategic leadership responsibilities at Multi national O&G company, contributing to corporate strategy, business development, market positioning and long-term growth initiatives in a complex global organization. Designed and implemented integrated enterprise strategic planning processes, aligning corporate, divisional, business unit and functional strategies for a leading US construction company. Developed growth strategies, business models and investment priorities across retail, industrial, public sector and digital marketplace businesses. Advised on long-term economic development strategies, including investment priorities and growth opportunities for a US state.
Results Drove business performance and operational improvement at Multi-National O&G company, aligning strategic priorities, operational execution and performance management across complex global businesses. Developed and managed a Balanced Scorecard framework for a leading US builder, linking strategic objectives to measurable business outcomes. Oversaw execution of a 10-year strategic plan for a leading US builder, delivering 3x revenue growth and 5x profit growth.
Change Led and supported major organizational change and business transformation initiatives at Multi-National O&G company, spanning global operations, organizational restructuring, process improvement and the integration of businesses, systems and ways of working. Integrated the operations, cultures and brands of five regional US builders into a unified national business, including the establishment of a common shared services organization. Led and supported complex transformation programmes, including co-managing the Programme Management Office (PMO) for a leading US builder, coordinating strategic initiatives, organizational change and execution across multiple business units.
Growth Led and supported strategic growth initiatives at Multi-National O&G company, including international market expansion, business development, new market opportunities and the development of innovative business models across global energy markets. Developed global growth strategies for leading engineering, procurement and construction (EPC) businesses, identifying new markets, services and expansion opportunities. Developed and launched new business models, brands and channels, including a national home repair services business and new retail formats. Led digital growth initiatives, including the development of digital strategies and launch of online platforms for a leading US retailer. Led multiple acquisitions and post-merger integration initiatives in the construction industry, supporting business expansion and operational integration.
Built For Acceleration:
Strategy and Results Delivery across numerous settings
Built For Humans:
Designed, deployed and evolved Human Centric Organizations
Organization Developed and supported organizational design and transformation initiatives at Multi-National O&G company, aligning global business structures, operational responsibilities and capabilities with strategic priorities. Designed and implemented a matrix organizational structure for a leading US builder, improving cross-functional integration, accountability and operational effectiveness. Established and embedded national capabilities and operating platforms, including Sustainability and Safety, integrating them into core business operations.
Service Delivery Led and supported service delivery and operational excellence initiatives at Multi-National O&G company, strengthening global service delivery models, customer engagement, operational performance and consistency across diverse markets. Designed and implemented integrated business development, client relationship management and service engagement processes for a leading US construction company. Developed and embedded client service standards, cross-functional teaming practices and a consistent project delivery brand promise to strengthen customer experience and service performance.
Culture Developed and supported organizational culture and leadership initiatives at Multi-National O&G company, aligning diverse global teams around shared values, performance expectations and strategic objectives. Defined the brand promise, mission and vision for a leading US builder, aligning corporate identity, organizational culture and business strategy. Led internal and external branding initiatives, strengthening employee engagement, cultural alignment and market positioning. Helped establish a high-performance, people-focused culture, contributing to recognition as one of Fortune's 100 Best Companies to Work For for three consecutive years.
Innovation Drove hardware innovation and digital transformation initiatives at Multi-National O&G company, leveraging emerging technologies, new business models and operational improvements to enhance performance and create new growth opportunities. Developed innovation strategies, organizational capabilities and frameworks to identify, prioritize and scale new ideas across complex businesses. Established the innovation agenda and organizational strategy for a leading US builder, including the development of an enterprise-wide knowledge management platform to improve collaboration, knowledge sharing and continuous improvement.