Experience
Collectively, we have extensive experience across a broad range of businesses in different industries.
Ranging from Engineering to Project Management to Management Consulting to Line Management to CXO Level Leadership across Operations and most major Functions. Our industry experience ranges from Oil & Gas to Construction to Retail to Home Services to Digital Services to Management Consulting. Over the last 7 years, the partners have been involved in many business improvement projects building and deploying a Science of Operating Models as a core enabler for the Future Ready Enterprise. Specific experiences include:
Built for Change:
We have designed and deployed digital Operating Models across several industries.
Oil and Gas
A global leader in oil field services needed to create a platform for future growth while being able to coordinate efficiently, deliver consistently and manage change effectively across highly complex, fragmented multi-national operations. Progress for an already successful company required a dramatic rethink in how to organize their business from top to bottom. The creation and implication of an operating model acted as an explicit platform to model and coordinate desired operations and functional roles, while standardizing operations and integrating a shared services model using a single operationalized Operating Model.
Field Enablement
Construction
A regional leader in commercial construction on the US East Coast was unable to coordinate functional efforts across numerous field projects resulting in inefficiency, quality issues, and dramatic schedule delays. With no operating model, managers were spread too thin to manage effectively. The creation of an Operating Model, that represented the desired flow and roles and was built to integrate directly into employee and management work processes immediately drove far higher levels of efficiency while virtually eliminating quality defects. A well funded global disruptor in the construction space focused on modular construction and unifying the end to end supply chain, struggled to combine the entire value chain to ensure design intent flowed seamlessly across it with efficient hand-offs at every stage. Even though they owned every step of the supply chain from design through manufacturing through construction, they had no platform for integration. By creating an operating model that integrated the entire project delivery value chain they were able to remove waste and drive up efficiency.
Sourcing Enablement
A digitally based talent and skills recruiting player in US Mid West focused on sourcing and landing nursing talent from the Philippines into US hospitals was experiencing a slow down in growth due to the bandwidth of the founders. An integrated operating model was created that enabled aggressive scaling as well as movement into other geographic markets and talent areas. The platform also enabled the creation and seamless integration of a shared service organization in the Philippines that greatly improved efficiency, effectiveness and the potential to scale.
Built For Acceleration:
Developed Strategy and drove Results Delivery across numerous settings
Strategy
Led numerous strategy projects at McKinsey serving Industrial clients across the US, Europe and Asia. Designed and managed integrated enterprise strategic planning process for leading US builder encompassing corporate, division, vertical and functional planning. Developed retail growth strategy for leading US Retailer. Developed long range development strategy and investment priorities for a US State. Helped develop business models for several digital marketplace start-ups.
Results
Developed and managed Balanced Scorecard process for a leading US Builder. Oversaw 10-year plan for leading US Builder that tripled revenue and grew profit 5-fold.
Change
Integrated the operations, cultures and brands of five Regional Builders into a national US Builder, including the development of a common Shared Service organization. Co-managed PMO for a leading US Builder.
Growth
Developed global growth strategy for leading US EPC firm. Developed national third-party repair services brand in the Home Services arena. Developed initial digital strategy and launched websites for leading US Retailer. Designed and launched new off-mall prototype for leading US Retailer Led multiple acquisitions and integration efforts in the Construction industry.
Built For Humans:
Have designed, deployed and evolved Human Centric Organizations
Organization
Designed and enabled a matrix organization structure for a leading US Builder. Incubated new national platforms in areas such as Sustainability and Safety and embedded them into operations for a leading US Builder.
Service Delivery
Designed and oversaw the Business Development and Relationship Management process for a leading US Builder. Designed and led the Client Service Engagement and Teaming process for a leading US Builder. Defined, communicated and reinforced the Project Delivery Brand Promise for a leading US Builder.
Culture
Defined the Brand Promise and Mision/Vision for a leading US Builder. Led the internal and external branding for a leading US Builder. Secured the Fortune 100 Best Places to Work award 3 years running for a leading US Builder.
Innovation
Created the knowledge management platform for a leading US Builder. Created the initial innovation agenda and organization strategy for a leading US Builder.